Your HVAC equipment is a large investment and a substantial portion of the cost of your facilities. You know when it is not operating correctly because you either feel the problem or your employees or tenants let you know that they do. A costly and inconvenient breakdown is, however, often your first indication of a problem. Just like other sophisticated mechanical equipment, if it is to operate without frequent breakdowns and last, it must have proper routine maintenance. Maintenance performed by a qualified technician who has a mapped out plan of what is to be done, what is to be inspected, and what the performance expectations the equipment are.

You as the customer should expect that your equipment be kept in good operating condition and that you be kept aware of signs of wear, poor performance, and possible problems.